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Frequently asked questions

Everything you want to know explained clearly

How is Flag Transit different from the other safety tools?

Most systems capture incidents after the fact, or miss them entirely. FlagTransit closes that reporting gap with rider and field-level tools, automated AI triage, predictive heatmaps, and structured compliance workflows built specifically for the modern transit. We’re not a CRM repackaged for public safety, we’re a real-time safety intelligence platform designed transit from the ground up.

Does it integrate with our systems?

Yes, seamlessly if and when you want it. FlagTransit is fully modular, built to run on its own or connect to CAD/AVL, SharePoint, Power BI, and other systems. You don't need to replace anything to get started. Integration is optional, not required.

How Much Maintenance is required from our team?

None. FlagTransit is cloud-hosted, secure, and turnkey. We handle updates, uptime, and support. Your team focuses on using the insights not managing the software.

How long does it take to deploy?

Most agencies can launch in 6 weeks, not months. Our tools are designed to be plug-and-play with flexible onboarding and no dependency on internal IT.

How quickly do you respond to safety reports?

Safety reports are flagged and escalated immediately in our system based on your agency's SOPs. Depending on the severity level and your configured workflows, after-hours critical incidents can automatically notify local police dispatch on your behalf if you've set up that integration.
However, we always encourage passengers to call 911 for immediate emergencies. FlagTransit is designed for incident documentation, coordination, and follow-up not as a replacement for emergency services.